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FAQ - How Do I

These FAQ's are meant as guides for current user's to perform certain commonly performed tasks. The majority of the items will be applicable for users of both our Agency Software and our Staffbank Software.

Questions
  • Add new Employees or Employment Locations?
  • Enter a booking request?
  • Add an Agency (or secondary Agency if you are one) ?
  • Create a new User or edit an existing one?
  • Move an Employee from one Location to another?
  • Configure additional information in the Employee record card?
  • Cancel Invoices and Payments?
  • Add new pay bands or grades?
  • Set up defaults for shifts and shift templates?
  • Ensure accrued Holiday pay calculates correctly?

Contact Information

To find out more about Ava solutions you can contact us in a number of ways:
  • +44 (0) 1491 57 15 95
  • +44 (0) 1491 57 48 80
  • info@ava.co.uk

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